San Francisco Limo & Limousine Service Policies

Airport Limo Service, Sedans and Stretch Limousines for Hire

TERMS AND CONDITIONS OF SERVICE

Cancellation Policy: 

Changes and cancellations of airport reservations can be made within 2 hours (nationwide) online or by contacting Airport Limousine USA at 1-800-496-7948.  A full fare, including a 20% gratuity, will be billed if a cancellation occurs less than 2 hours before the scheduled pick up time or flight arrival.  The full fare plus gratuity will also be charged if the passenger fails to be at the designated pickup location (no-show).  Trips with a pickup time before 9 a.m. must be cancelled by 9 p.m. the preceding day to avoid billing of the full fare plus gratuity.  If for any reason you cannot locate your chauffeur, call Airport Limousine USA at 1-800-496-7948 and press 1.  To avoid being billed as a no-show, do not leave your location without contacting Airport Limousine USA.  You must contact us by phone.  Airport Limousine USA is not responsible for service delayed or not rendered due to Mother Nature or to circumstances beyond our control.  Airport Limousine USA does not guarantee vehicle availability or pricing for reservation changes.

A minimum of 72 hours notice is required for cancellation of all charter arrangements (e.g. weddings, proms, wine tours, point-to-point reservations) to avoid the charge of the full fare plus 20% gratuity.  A non-refundable 35% deposit is taken on all charters.

All Prices are subject to change without notice  !!!!!

Limitations of Liability:  

We are not responsible for:

1.                  Loss or damage to luggage worth more than $250, including contents.

2.                  Carry-on items may be damaged in transit.

3.                  Cash, jewelry and computers.

In no event shall Airport Limousine USA or any of its affiliates, or any of their officers, directors, employees, agents, representatives, information providers or licensors  be liable for any direct, indirect, incidental, special, consequential, punitive or other damages (regardless of the form of action) arising out of (i) use of the service by any person, including but not limited to, any damage caused by any reliance on, or any delays, inaccuracies, errors or omissions in, any information and content accessed over the service, (ii) any use or inability to use the service for whatever reason, including but not limited to communications failure or any other failure with transmission or  delivery of any information accessed through the service, or (iii) any goods or service discussed,  purchased or obtained, directly or indirectly, through the service, in each case even if advised of the possibility of such damages.

This Agreement shall be governed by and construed in accordance with the laws of the State of California and the Federal Arbitration Act, without giving effect to any principles of conflicts of laws, and you hereby consent to the exclusive jurisdiction of the state and federal courts sitting in San Mateo County, California.

You and Airport Limousine USA agree any disputes and claims relating in any way to this Agreement (including the arbitration of any claim or dispute and the enforceability of this paragraph), with the exception set forth in the next paragraph, shall be submitted to and resolved by means of confidential arbitration conducted in the State of California, San Mateo County. If you and Airport Limousine USA cannot agree on arbitrators, the Presiding Judge of the San Mateo  County Superior Court shall appoint them. The arbitration shall be conducted under the then prevailing Commercial Arbitration Rules of the American Arbitration Association (AAA). You and  Airport Limousine USA may litigate in court only to compel arbitration under this Agreement or to confirm, modify, vacate or enter judgment on the award rendered by the arbitrators. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. The United Nations Convention of Contracts for the International Sale of Goods, the application of which is hereby excluded, will not govern this Agreement. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other current or former user of the Service, whether through class arbitration proceedings or otherwise.

However, to the extent you have in any manner violated or threatened to violate Airport Limousine USA intellectual property rights, Airport Limousine USA may seek injunctive or other appropriate relief in any state or federal court in the State of California, and you consent to exclusive jurisdiction and venue in such courts.

Contact Us:

Contact Airport Limousine and Limo of San Francisco 24 hours a day, 7 days a week by telephone, fax, or e-mail.  Phone: 800-496-7948 (reservations) or (650)228-1997 (info).  Fax: (650)228-1979